What is Forced Arbitration?
Just by taking a job or buying a product or service, most Americans have given up their right to go to court if they are harmed by a company. Instead, people are forced into a private system of justice without a judge, jury, or an appeal. The arbitrators don’t have to follow the law, and there is no public review of decisions or real accountability. Unfortunately, binding mandatory arbitration clause provisions, which are often buried within purchase, service, or employment contracts, are achieving their intended purpose by undermining consumer and employee protections and allowing powerful corporations to take advantage of individuals with unequal bargaining power and resources.
Forced or Mandatory Arbitration
Forced arbitration clauses are included in nearly all automobile sale contracts and leases. Franchise laws in all 50 states give automobile dealers a special monopoly over new car sales, allowing them power to decide what they want to include in their sale/lease contracts. Consequently, consumers purchasing or leasing a new vehicle are a captive
audience with no choice but to enter into the sales/lease contract put before them.
In addition, forced arbitration clauses are included in many used car sales contracts. Car dealers who purposefully commit fraud on their customers use forced arbitration as a way to shield themselves from liability.
Arbitration Clause Misuse and Abuse
In 2005, four individuals and two couples, all African American, filed suit in federal court against Jim Koons Automotive Companies, a major Washington, D.C., area dealership. They alleged that they had been victims of racial discrimination when they financed their purchases through the dealership because they were charged higher interest rates than similarly situated white customers. The court required them to take the case to arbitration because the “Buy Order” for their purchases (though not the inancing agreement that was the focus of their complaints) contained a binding mandatory arbitration clause. To do this, the six claimants would have had to pay a total of $85,800 in arbitration fees. After a lengthy
dispute, Koons agreed to pay the fees. The dealer subsequently agreed to a settlement in which they paid the buyers, but admitted no wrongdoing. See Fair Arbitration Now – Automobile Arbitration.
Contact Us about Mandatory Arbitration Clauses
If you have a claim against a nursing home, assisted living facility, personal care home, used car dealership, bank, satellite television provider, or other business, the defendant may seek to enforce an arbitration clause against you to reduce the value of your claim. The Litigation Lawyers at The Keener Law Firm can review your case, answer your questions, and tell you whether your arbitration clause is valid, and if possible, how to get your claim in front of a jury as promised by the Seventh Amendment to the United States Constitution. Contact The Keener Law Firm today to ask about avoiding invalid arbitration clauses and forced arbitration, (770) 955‑3000 or Toll Free (800) 900‑2400.


