Frequently Asked Questions

1. Do I really need an attorney?

Not every case needs an attorney; it’s a fact. However, before you sign anything or meet with an adjuster, let’s take some time to review your case. With more than 22 years of legal experience, I will take the time to evaluate your case and let you know if it has merit to proceed to the next level. My decision will be based on what is best for you, NOT what is best for my firm and me.

2. Should I talk to the adjuster?

Absolutely not! Do not speak to an adjuster or sign anything until we have met to discuss your case. Adjusters are eager to get you to sign on the dotted line so they can stamp CASE CLOSED. Not so fast. Have they discussed how they plan on taking care of future medical bills? Do you know what your livelihood is worth? I bet not and with that thought in mind … let’s talk!

3. I like my company. Will I have to sue my boss?

Every year we represent clients who are injured on the job; they too love their place of employment and don’t want to sue anyone. However, you have got to remember who is the most important person … that person would be YOU! If you have an injury which impacts your ability to earn a living in the future and requires good extensive medical care, placing a value on what you have lost can be tricky. A qualified workers’ compensation lawyer will know, based on your injury, need for future medical care, and lost earnings ability how to value your case properly.

4. The adjuster won’t call me back. What do I do now?

At this point you are just another number in the file. Perhaps you have called the adjuster’s supervisor and that may have gotten you somewhere, but we believe you just might hear from that adjuster when he or she learns you have hired an attorney. Hiring an attorney often results in the adjuster taking you, and your case, a bit more seriously!

5. I have been denied my medical care. Now what?

Health plans and insurance companies must tell you why your claim was denied and you have the right to appeal. However, sometimes the companies make it so difficult to appeal you simply give up before the fight has even begun. That’s where we come in. Let us review your case and move to the next level to see that you and your claim are taken care of and justice is served.

6. How can I be sure I am receiving the best medical care after my workmen’s comp accident?

Many doctors are working for the insurance companies and do not have your best interest at heart. We know whom the best doctors are to work with when dealing with an on-the-job injury, and will get you to them!

7. What makes the Keener Firm different?

The Keener Law Firm is a different kind of law firm. We are a small, passionate firm, dedicated to fight for the rights of people who have been injured or killed. If you are looking for a law firm with experience taking on America’s large insurance companies; or if you just want some­body who cares about ordinary people: WE are your law firm.